Our Policies

Browse our policies below and download the documents you need. From terms and conditions to service agreements, everything is available here for your convenience.

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Master Terms and Conditions

To view our Master Terms and Conditions, please use the download link below.

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Schedule of Charges

To view our Schedule of Charges, please use the download link below.

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Service Level Agreement

To view our Service Level Agreement, please use the download link below.

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Retail Support KPI Policy

To view our Retail Support KPI Policy, please use the download link below.

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Microsoft 365 Customer Agreement

To view our Microsoft 365 Customer Agreement, please use the download link below.

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Conditions of Sale

To view our Conditions of Sale, please use the link below.

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Statement of Supply
Hosted Voice Services

To view Statement of Supply - Hosted Voice Services please use the download link below.

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Statement of Supply
Microsoft 365

To view Statement of Supply - Microsoft 365 please use the download link below.

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Statement of Supply
Managed IT Services

To view Statement of Supply - Managed IT Services please use the download link below.